Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service driven individual seeking a fast paced job with a reputable company, you have come to the right place.

AAA is a member service organization affiliated with the national

AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service.Currently we have a part-time (28 hours per week) Branch Specialist III opportunity at the Grove City, PA AAA office.



Hourly rate:
$11.33 - $12.08
based on prior experience, plus opportunities to earn more through incentive programs.


Responsibilities:

  • Provide Legendary service to everyone who enters the office;
  • Provide

    DMV license and registration services;

  • Create

    TripTik routings and marked maps, and provide destination information;

  • Identify

    cross-selling opportunities; recommend complimentary products and services such as theme park and special attraction tickets, AAA Member Rewards Visa

    credit cards, AAA Visa

    TravelMoney cards and ProtectMyID

    identity theft monitoring, passport photo services;

  • Accept payments for products and services and

    provide accurate change and receipts;

  • Balance & reconcile cash drawer;
  • And numerous other activities that contribute to the overall smooth operation of the branch office.

Qualifications

  • 1-2 years successful

    face-to-face customer service and sales experience;

  • Ability to utilize cross & suggestive

    selling techniques;

  • Good PC & internet skills and familiarity with common office equipment and practices;

  • Previous money handling experience with basic

    cashiering skills and ability to make correct change;

  • Exceptional

    focus on accuracy and strong

    attention to detail;

  • Good

    verbal and interpersonal communications;

  • Ability to

    work quickly and efficiently and handle

    multiple tasks in a

    fast paced environment;

  • Familiar with North America

    geography, good sense of direction, and

    map reading abilities

  • H.S. Diploma or GED

To ensure a safe and healthy work environment, the selected individual must successfully complete a pre-employment criminal background check and hair-sample drug screening.


Benefits:

  • Life Insurance
  • Paid vacation
  • 401(k) Savings Plan
  • Employee Discounts
  • Free AAAPlus membership
  • Career opportunities across multiple business lines and states
Creating members for life by exceeding our members' expectations through valuable products and legendary service.


AAA is an Equal Opportunity Employer


Associated topics:
call center, csr, platform support, rep, representante de servicio al cliente, service, service agent, service specialist, support, tsr

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